Iulia Bantoiu is a Senior Innovation Consultant at Finnoconsult. With more than 13 years of experience in the banking sector, she supports our customers in agile projects as a product owner.
Articles of Iulia Bantoiu
How banks can hold onto existing customers with retention programmes
Characteristics of successful customer retention programmes
22 Jun 2021
Raiffeisen comes out the clear winner in the online banking dimension. What can you learn from this?
Deep Dive Series Finnoscore DACH countries: #1 Online Banking
19 Mar 2021
“Finnoscore 2020” - Which banks are winning thanks to their digital competence?
Neobanks are and will continue to be on the rise. The Finnoscore shows more than ever that traditional banks have to focus their efforts even more on optimizing their online presence.
03 Dec 2020
Beware! Neobanks! – What are you doing with the digital competition?
Why do neobanks grow so fast? And why do your customers like them so much?
02 Oct 2020
Learning from the FinnoScore: What makes a good banking app?
These days, banks have at least one app. But just what is it that makes a good banking app?
21 Jul 2020
What are banks and fintechs doing for their self-employed and SME customers during the coronavirus crisis?
The crisis is causing problems for the self-employed and SMEs. How are banks helping these customer segments?
23 Apr 2020
A Loan in 60 Seconds
Getting a consumer loan online as a private customer - that's possible. But how does it look for SMEs?
15 Apr 2020
Overcoming the Corona Crisis with Finnoconsult: Keep Up To Date with the FinnoScore
How banks are responding to the new challenges
07 Apr 2020
What the FinnoScore tells us: How do good banks communicate with their customers online?
Social media is also becoming increasingly important for banks
01 Apr 2020
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